SHIPPING
All orders placed on our US based website are sent from our warehouse based in Los Angeles.
If you have any questions about our shipping policy, please contact us at info@scandalitaly.com
SHIPPING WITHIN USA
We offer free standard shipping on all continental U.S. orders via UPS Ground.
PROCESSING AND DELIVERY TIMES
All orders ship out within 1-2 business days of ordering. Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at info@scandalitaly.com Deliveries are sent during regular business hours Monday through Friday. Please note that if your order is placed over the weekend or on a holiday it will not be processed until the following business day.
SHIPPING INTERNATIONALLY
If you are located outside of the US, we offer flat rate shipping of $45. All international orders are sent with UPS Worldwide Express. Delivery times can vary between 5-7 business days depending on where you are located. You will receive shipping confirmation and tracking details via email once your order has been sent out.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Scandal Italy is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
For further information, we recommend contacting your local customs office.
CUSTOMS / IMPORTS DUTIES & TAXES
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery. Duties on goods vary widely depending on the product and the country it was manufactured in, but normally total 18-20% of the item price.
If you refuse a shipment from shop scandal.com, you are responsible for the original shipping charges as well as the import fees that may be incurred upon delivery back to us. These charges are not refunded to you.
All prices are listed in US Dollars, and charged to your credit card in US Dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged.
CHANGES TO YOUR ORDER
You cannot make changes to your order on the website once it has been placed. If you would like to make changes please email info@scandalitaly.com for assistance.
SHIPPING LIMITATIONS
Unfortunately, due to some product content we are unable to ship all products available on our website to all countries.
We currently ship to:
- USA
- Australia
- Canada
- France
- Germany
- Italy
- New Zealand
- Norway
- Spain
- Sweden
- Switzerland
- United Kingdom
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